B2B Platform for Specialty Cafés

Turn Customer Data
Into Revenue

AI-powered customer intelligence platform for specialty coffee shops in Europe. Know what your customers love—before they leave.

CoffeeIQ / Analytics

Customer Retention

Analysis of the last 6 months

92.4%
+12.5% vs LY
JANFEBMARAPRMAYJUN
Total Visits
12,482
Across 4 locations
Avg. Basket
€14.50
+€2.10 from last month

Top Preferences

Oat Flat White42%
Cold Brew28%
Single Origin18%
V60 Pour Over12%

Churn Risk: Low

Next automated campaign starts in 48h

The Problem

Why Specialty Cafés Struggle

Great coffee isn't enough. Without customer intelligence, you're losing revenue every single day.

40–60%
customer churn rate

Your café loses nearly half its customers every year—most without you even noticing.

€10k+
lost annually

Each loyal customer is worth €300–500 over their lifetime. Every churned customer is money walking out the door.

0
customer insights

You don't know WHY they leave or WHAT they prefer. You're flying blind.

“Generic loyalty programs just count visits.
You need to know what customers LOVE.”

The Solution

How CoffeeIQ Helps

Three simple steps to transform your customer relationships and grow revenue.

1

Track Coffee Preferences

Automatically record which beans, roasts, and drinks each customer prefers. Build rich taste profiles effortlessly.

2

Predict Churn

AI detects when customers are about to stop coming—before it's too late. Act on signals, not guesses.

3

Personalized Campaigns

Notify customers when their favorite beans arrive. 15–25% conversion vs 1–2% generic blasts.

Features

What You Get

Everything a specialty café needs to understand, retain, and grow its customer base.

Preference Tracking

Beans, roasts, milk preferences, flavour profiles — automatically catalogued.

Churn Prevention

AI alerts you before a regular stops showing up. Win them back in time.

Automated Campaigns

Smart notifications when favourite beans land or new seasonal blends launch.

Mobile Wallet Integration

Digital loyalty cards in Apple Wallet & Google Pay. No app download required.

Real-time Analytics

Live dashboards with revenue trends, top products, and customer segments.

POS Integration

Seamless sync with Shopify, Square, and major European POS systems.

Workflow

Simple as Making Coffee

From order to insight in seconds. No training required.

1

Customer Orders

A regular walks in and orders their usual flat white with oat milk.

2

Barista Enters

One tap at checkout. Preferences are recorded automatically.

3

CoffeeIQ Learns

AI builds a taste profile, detects patterns, and predicts behaviour.

4

Campaign Sent

"Your favourite Ethiopian single-origin is back!" — 22% open rate.

Get Started

Ready to Increase Retention?

Book a 30-minute demo and see CoffeeIQ in action.
No commitment, no credit card.

We'll reach out within 24 hours to schedule your demo. No spam, ever.